TerraNautika Team

Contact us

Sabine Gouhie
Managing director
Mob: + 385 (0)99 212 98 72
sabine@terranautika.hr
Tatjana John
Senior Project Manager
Mob: +385 (0)99 707 2372
tatjana@terranautika.hr
Lidija Rasic
Project Manager Germany
Mob: 00385 (0)99 707 23 04
lidija@terranautika.hr
Ana Juric
Assistant to Director
Mob: 00385 (0)91 622 5692
ana@terranautika.hr

Send message

Office in Montenegro

 

Katarina Komanovic
Assistant to Director
Mob: +382 (0)67 204 444
katarina@terranautika.me

Representative
in France

Anik Le Jean - Sensing Travel
Managing director
Mob: +33(0)6 23 17 91 26
aniklejean@sensingtravel.com

Representative
in Germany - Austria

Kathrin Schlegel - Tailormade Consulting
Managing director
Mob: +49 (0)6103 300 200
ks@tailor-made-consulting.de
Kerstin Klang - Remarkable Destinations
Managing Director
Mob: +46 70 774 22 23
kerstin@remarkabledestinations.se

Company details

TerraNautika
Antuna Barca 10, 20000 Dubrovnik, Croatia
Tel: + 385 (0)20 438 177
Fax: + 385 (0)20 438 176
info@terranautika.hr
www.terranautika.hr
TerraNautika d.o.o. for tourism, business and nautical services, tourist agency
Bank:                            Raiffeisen Bank IBAN HR542484008-1103375250 .
Agency Licence Code: HR-AB-20-090011651.
VAT:                              HR08781155642
Juridical Court in Dubrovnik: MBS 090011651
Capital:                        100.000,00 kn 
Board member:            Sabine Gouhie
Operation Manager:     Sabine Gouhie in charge and reposnsable for all travel arranegements organized through TerraNautika.
Working Hours:            Mon - Fri from 09h00 to 16h00
 
 
NOTIFICATION ON THE METHOD OF SUBMITTING CONSUMER COMPLAINTS

In accordance with Art. Article 10 Paragraph 3 of the Consumer Protection Act (Narodne novine, No. 41/14) informing consumers that complaints about their dissatisfaction with the purchased product or offered service can be submitted in writing on site at the business premises and the service provider  will without delay, in writing, confirm the receipt of the complaint. A written complaint can also be sent within 8 days by post to the following address:

TerraNautika d.o.o. Antuna Barca 10, 20000 Dubrovnik, Croatia
or
by e-mail: info@terranautika.hror by fax: +385 (0) 20 438176

The reply to the written complaint of the consumer will be provided in writing no later than 15 days after the receipt of the complaint. We kindly ask you to  give us your name, last name and contact address for your reply to your complaint.

 

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